Privacy Policy
WHO WE ARE AND WHAT WE COLLECT
Alisa Adriatic Cruise is operated by Barketa d.o.o., Bilice II/6, 21000 Split, Croatia, the controller of personal data provided to us. Contact: booking@alisaadriaticcruise.com.
When you enquire through our forms, chat or email, we receive the details you provide, such as your name, email address, preferred dates, guest numbers, cabin or cruise preferences and message. Technical information, such as IP address, browser and device details, may also be processed by the services that operate this website. Please do not send passwords or card details through enquiry forms.
WHY WE USE YOUR INFORMATION
We use enquiry details to answer your questions, check availability and prepare a personalised offer at your request. If you book, we use the information needed to arrange and deliver your cruise, communicate with you and meet invoicing and other legal obligations.
Our legal bases are taking steps at your request before a contract, performing a booking contract, meeting legal obligations and our legitimate interests in operating a secure website and responding to correspondence. Where consent is required, you may withdraw it at any time.
You choose what to include in an enquiry, but we need a way to contact you and enough information to prepare a useful reply. Please avoid sending sensitive health information or identity documents through an initial enquiry.
HOSTING, SERVICES AND COOKIES
This website is hosted on Wix. Enquiries and technical data may be stored and processed through Wix and the service providers used to operate the website and our communications. Embedded services, including maps and chat, may also process technical information. Providers may process data outside the European Economic Area under applicable transfer safeguards. Wix explains its processing at www.wix.com/about/privacy.
Essential cookies support site operation and security. With your consent, Google Analytics 4 measures visits, page views and enquiry events to help us understand website performance. Google processes technical data such as browser/device details and traffic sources; we do not intentionally send your name, email or enquiry message to Analytics. Optional data sharing and advertising features are disabled. You can decline optional cookies or withdraw consent through Cookie settings. See how Google uses information from sites that use its services.
HOW LONG WE KEEP INFORMATION
We retain information for as long as needed to respond to your enquiry, manage your booking and meet applicable accounting, legal and record-keeping obligations. The period depends on the purpose and any requirement to retain records or resolve a dispute.
YOUR RIGHTS AND CONTACT
Subject to the applicable conditions, you may request access, correction, deletion, restriction or portability of your personal data, or object to processing. Where we rely on consent, you may withdraw it without affecting earlier lawful processing.
Contact booking@alisaadriaticcruise.com or write to Barketa d.o.o., Bilice II/6, 21000 Split, Croatia. We may need to verify your identity before responding. You may also complain to the Croatian Personal Data Protection Agency (AZOP), www.azop.hr, or another competent supervisory authority.
POLICY UPDATES
We may update this policy when our services or data practices change. Please check this page for the current version. Last updated: 30 October 2026.